Roles and data access
Clinics assign administrators and access permissions according to roles and branches. Review permissions when roles change or people leave, and do not share accounts. See access permissions
Reporting a problem
Contact the Keenix team through the designated channels, describing the problem and the information needed to investigate. Avoid sending passwords or unrelated patient information. For matters involving personal data, contact [email protected] so the relevant parties can coordinate.
Data storage, backup and recovery
Assess data handling alongside the service scope and privacy policy. Deleting a record on screen does not immediately remove backups. To assess backup, recovery or data export for your clinic, contact the Keenix team and review the applicable agreement before choosing the service.
Related documents
ReadPrivacy PolicyTerms of Service andContact channelsas part of your assessment.